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{ |
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"cells": [ |
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{ |
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"cell_type": "code", |
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"execution_count": 2, |
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"id": "f3c6d883-58a2-47de-823f-3c7430cffcc9", |
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"metadata": {}, |
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"outputs": [ |
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{ |
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"name": "stdout", |
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"output_type": "stream", |
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"text": [ |
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"\"Airbrush or Air Bust? Let's Find Out!\"\n" |
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] |
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} |
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], |
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"source": [ |
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"# imports\n", |
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"\n", |
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"import os\n", |
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"import requests\n", |
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"from dotenv import load_dotenv\n", |
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"from bs4 import BeautifulSoup\n", |
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"from IPython.display import Markdown, display\n", |
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"from openai import OpenAI\n", |
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"\n", |
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"\n", |
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"load_dotenv(override=True)\n", |
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"api_key = os.getenv('OPENAI_API_KEY')\n", |
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"\n", |
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"\n", |
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"openai = OpenAI()\n", |
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"\n", |
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"# Step 1: Create your prompts\n", |
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"\n", |
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"system_prompt = \"You will take the body of an email and evaluate it to suggest a brief snarky subject\"\n", |
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"user_prompt = \"\"\"\n", |
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"Dear Air Brush Customer Service Team,\n", |
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"\n", |
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"I hope this message finds you well. I am writing to formally lodge a complaint regarding the airbrush product I purchased from your store. Unfortunately, the product I received is defective and does not meet the quality standards as advertised.\n", |
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"\n", |
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"Below are the details of my issue:\n", |
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"\n", |
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"Order Number: #12345\n", |
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"\n", |
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"Product Name: Air Brush model 123\n", |
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"\n", |
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"Date of Purchase: 18/1/2025\n", |
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"\n", |
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"Issue Description:\n", |
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"Defective Nozzle: The nozzle of the airbrush is clogged and does not allow proper airflow, making it impossible to use.\n", |
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"\n", |
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"Inconsistent Spray Pattern: Even after multiple attempts to clean and adjust the settings, the spray pattern is uneven and inconsistent.\n", |
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"\n", |
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"Leakage: The airbrush leaks air and paint from the joints, which is a significant safety hazard.\n", |
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"\n", |
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"Build Quality: The overall build quality of the product feels subpar, with loose fittings and a flimsy trigger mechanism.\n", |
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"\n", |
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"Steps Taken:\n", |
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"I followed the user manual and cleaning instructions provided, but the issues persist.\n", |
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"\n", |
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"I also reached out to your technical support team on [Date] but have not received a resolution.\n", |
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"\n", |
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"Expectation:\n", |
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"Given the defective nature of the product, I would like to request a full refund for the item. Alternatively, if a refund is not possible, I would appreciate a replacement with a fully functional unit.\n", |
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"\n", |
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"Attachments:\n", |
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"I have attached photos and a video demonstrating the issues for your reference.\n", |
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"\n", |
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"Copies of the invoice and order confirmation are also attached for your convenience.\n", |
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"\n", |
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"Request for Resolution:\n", |
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"Kindly let me know the next steps to process the refund or replacement. I would appreciate a prompt response within [X business days, e.g., 3-5 business days] to resolve this matter.\n", |
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"\n", |
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"Thank you for your attention to this issue. I trust that you will handle this matter professionally and ensure customer satisfaction.\n", |
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"\n", |
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"Looking forward to your swift response.\n", |
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"\n", |
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"Best regards,\n", |
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"Oya YILDIZ\n", |
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"İstanbul\n", |
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"Turkey\n", |
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"\"\"\"\n", |
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"\n", |
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"# Step 2: Make the messages list\n", |
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"\n", |
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"messages = [\n", |
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" {\"role\": \"system\", \"content\": system_prompt},\n", |
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" {\"role\": \"user\", \"content\": user_prompt}\n", |
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"] # fill this in\n", |
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"\n", |
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"# Step 3: Call OpenAI\n", |
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"\n", |
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"response = openai.chat.completions.create(model=\"gpt-4o-mini\", messages=messages)\n", |
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"\n", |
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"# Step 4: print the result\n", |
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"\n", |
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"print(response.choices[0].message.content)" |
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] |
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}, |
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{ |
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"cell_type": "code", |
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"execution_count": null, |
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"id": "d9b655de-e8c3-4136-b6a6-2fb0ce01c364", |
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"metadata": {}, |
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"outputs": [], |
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"source": [] |
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} |
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], |
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"metadata": { |
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"kernelspec": { |
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"display_name": "Python 3 (ipykernel)", |
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"language": "python", |
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"name": "python3" |
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}, |
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"language_info": { |
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"codemirror_mode": { |
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"name": "ipython", |
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"version": 3 |
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}, |
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"file_extension": ".py", |
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"mimetype": "text/x-python", |
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"name": "python", |
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"nbconvert_exporter": "python", |
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"pygments_lexer": "ipython3", |
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"version": "3.11.11" |
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} |
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}, |
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"nbformat": 4, |
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"nbformat_minor": 5 |
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} |
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