# Contract with BrightWay Solutions for Markellm **Contract Date:** October 5, 2023 **Contract ID:** INS-2023-0092 ### Terms This contract (“Contract”) is made between Insurellm, a company incorporated in the United States, and BrightWay Solutions, a technology provider specializing in insurance services. 1. **Scope of Services:** Insurellm shall provide BrightWay Solutions access to the Markellm platform under the agreed pricing structure for a duration of one year from the effective date. 2. **Payment Terms:** BrightWay Solutions agrees to pay an initial setup fee of $1,000 for integration services, followed by the Basic Listing Fee of $199 per month for featured listing on Markellm. Payment shall be made within 30 days of invoice. 3. **Service Level Agreement (SLA):** Insurellm commits to a 99.9% uptime for the platform with dedicated support response times not exceeding 4 business hours. ### Renewal 1. **Automatic Renewal:** This Contract will automatically renew for additional one-year terms unless either party provides a written notice of intent to terminate at least 30 days prior to the renewal date. 2. **Review Period:** Both parties will enter a review period each year, during which they will discuss potential amendments to the pricing or contract terms based on market conditions and performance metrics. ### Features 1. **Access to AI-Powered Matching:** BrightWay Solutions will benefit from the AI algorithms for optimal customer matches, helping them connect with consumers looking for their specific insurance offerings. 2. **Real-Time Quote Availability:** Consumers sourced via BrightWay Solutions will receive real-time quotes, allowing for a seamless customer experience. 3. **Analytics Dashboard:** Access to Markellm’s analytics dashboard will provide BrightWay Solutions with insights into consumer behavior and market trends, assisting them in refining their insurance offerings. 4. **Customization Options:** BrightWay Solutions may request customizations to their listing page on Markellm, within the capabilities of the platform. ### Support 1. **Dedicated Customer Support:** BrightWay Solutions will have access to a dedicated support team from Insurellm during standard business hours (9 AM - 7 PM EST). 2. **Additional Support Services:** Technical support for integration and maintenance will be available. An optional premium support package can be purchased for $49.99/month, which includes 24/7 support and advanced troubleshooting. 3. **Training and Onboarding:** Insurellm agrees to provide one free training session on how to utilize the Markellm platform effectively for BrightWay Solutions’ team upon contract signing. ### Signatures By signing below, both parties agree to the terms and conditions outlined in this Contract. __________________________ **[Name], [Title]** **Insurellm** Date: ______________________ __________________________ **[Name], [Title]** **BrightWay Solutions** Date: ______________________ --- This document serves as a formal agreement between Insurellm and BrightWay Solutions, ensuring a successful partnership focused on enhancing the insurance shopping experience for consumers.